Our mission at Bergstrom Studio is to supply only the finest jewelry and service in a warm and welcoming environment. We’re celebrating 99 years this year! We take pride in making each customer’s dreams come true with jewelry they will cherish forever. If you love our work, please tell your friends and family about it because word of mouth will ensure we do not fade from existence.
Word of Mouth Recommendations are the Most Trusted
Nielsen says 92% of customers trust word-of-mouth, like recommendations from family and friends, over advertising. Think about it. When you need something or a service but do not know where to find it or who to hire, you will ask people you know for their recommendation first. Then, you will probably turn to Google and customer reviews next.
Referred Customers are Better for Business
Harvard Business Review says referred customers are more loyal (18% more likely to stay) and valuable (providing 16% more in profits) than those not obtained through referrals. In addition, referred customers are four times more likely to buy knowing that someone they trust was happy enough with their purchase.
People Do Not Trust Advertisements
We could make commercials to tell people about our quality, custom-made jewelry. However, only 3% of people trust marketers, according to a study by HubSpot, and only 4% trust ads, according to the American Association of Advertising Agencies. In addition, we believe the quality of your experience at Bergstrom Studio will exceed expectations enough that you will be motivated to provide a referral.
Your Opinion Counts
We want to attract new customers by making our current ones so satisfied that they want to tell everyone about us. Your opinion counts and guides others’ buying decisions, allowing us to make more people happy. When you have a positive experience with our design team, whomever you refer will feel confident that they will have a positive experience too.
Does somebody you know want custom-made jewelry or an engagement ring? Perhaps they do not know what they want and would like to browse already made pieces. We have an assortment of beautiful items in our previously-loved jewelry collection. If you feel like we gave you a world-class customer experience and succeeded in making you precisely what you wanted, please refer these people to us.
